UC Davis Health offers ‘Telehealth Best Practices and Uses’ course

Coursera training is complimentary for UC Davis employees


UC Davis Health continues its legacy as a leader in telehealth by launching a new educational course today focused on telehealth best practices and uses.

Developed in partnership with UC Davis Continuing and Professional Education and hosted on the Coursera platform, this five-hour course is designed for health care professionals and employees in organizations that practice telehealth or are aspiring to work within the field. The course is available to everyone and complimentary for UC Davis employees.

“UC Davis Health has been a leader in telehealth innovation, implementation and evaluation for decades. As an academic health center, we have also been leaders in disseminating and educating other providers, health systems and health policy makers on telehealth best practices,” said James Marcin, director of the UC Davis Center for Health and Technology, vice chair for pediatric clinical research, professor of pediatrics and lead instructor for the telehealth Cousera training. “It’s an honor to have our UC Davis faculty selected to lead this course in telehealth best practices so we can share our experience and knowledge on this topic with the world.”

In addition to exploring effective practices in telehealth implementation and regulatory compliance, the training includes discussion of health equity.

“Because underserved communities frequently lack equal access to vital resources such as health care, it’s especially important that individuals, families, and communities have equitable access to telehealth services. By making improvements to workflow processes, training staff and tapping into community resources, we can help ensure everyone gets the health care they need and deserve, regardless of social or economic status,” said Piri Ackerman-Barger, associate dean for health equity, diversity and inclusion, director of faculty development for education and teaching, professor at the Betty Irene Moore School of Nursing, and co-instructor for the telehealth Cousera training.

To access the course as a UC Davis employee, please visit: https://www.coursera.org/programs/coursera-for-uc-davis-dqf8h?authProvider=ucdavis

About the course

Telehealth utilizes technology tools such as a cellphone or laptop to give patients and doctors the ability to support health care communication and services remotely. As a leading pioneer in the field of telehealth, UC Davis Health began offering telehealth services in 1992 and providing formal telehealth academic curriculum in 1999. As a result of the COVID-19 pandemic, the field of telehealth has seen tremendous growth, with telehealth utilization increasing across all specialties and becoming even more accessible.

The “Telehealth Best Practices and Uses” course examines the real-world application of telehealth in a world-class, research university medical center with over three decades of practice. Go beyond the foundational knowledge of technology tools employed and telehealth applications. Learn about the most effective practices in implementation, regulatory compliance and how to practice with a health equity lens. With insight from David Lubarsky, vice chancellor of human health sciences and CEO at UC Davis Health, you will leave the course better able to improve your telehealth practice and focus on the elements of telehealth that matter most to your organization and to the patients you serve.

Lead Instructor:

  • James Marcin, M.D., M.P.H., UC Davis Health

Course Instructors:

  • Piri Ackerman-Barger, Ph.D., R.N., C.N.E., F.A.A.N., UC Davis Health
  • Jennifer Rosenthal, M.D., M.A.S., UC Davis Health
  • Joshua Elder, M.D., M.P.H., M.H.S., formerly with UC Davis Health
  • Tamara Scott, M.S., UC Davis Health
  • Mei Kwong, J.D., Center for Connected Health Policy
  • Candace Sadorra, B.S., UC Davis Health