Coronavirus (COVID-19) information for community providers
Updated June 1, 2020
To our Community Physician colleagues:
By working together, we’re making progress and keeping our region’s patients safe and healthy. We’ve flattened the curve in Northern California and new COVID-19 cases are fewer and farther between. Now, as California reopens amid a dramatic reduction in COVID-19 cases, UC Davis Health has restored our services available for patients.
If your patients need specialty care for any health concern, we are here and our teams are ready to provide care safely. We’re reaching out to physicians and patients to let them know we are open and available for all of your referral needs.
Seeking health care is safe. And the time is now. We understand that seeking medical care now may cause some people concern, but care that’s delayed often becomes care that’s more complicated later. We have a variety of new steps being taken to keep patients apart, safe and healthy. We are prepared, we have planned for your arrival, and we can most likely schedule you in quickly. We don’t know what lies ahead, but we do know that right now the number of COVID-19 cases in our area is low. The Sacramento area has the lowest incidence rate of COVID-19 out of the 50 largest metro areas in the U.S.
We are reimagining our care with new ways to serve patients, depending on their individual health situation and preferences. Telehealth video visits are available for many kinds of care – including initial consultations and follow-ups, so patients only have to travel to Sacramento for their procedures. When patients do need to come for in-person visits or tests, enhanced safety protections are in place.
We are making our care even safer for our patients. Providers and staff are wearing masks, and we’re keeping people a minimum of 6 feet apart wherever possible. We are also separating people with coronavirus symptoms, and we’ve set up appointment systems so that many patients can wait in their car until it’s time for their in-person appointment. And, we have a robust ability to rapidly test people for COVID-19, to keep health care providers and patients safe.
The MyUCDavisHealth app has great features to help support patient care remotely, such as:
- online messaging with the UC Davis Health provider’s office,
- prescription renewal requests,
- advance care planning features,
- links to information about our new safety precautions, including additional cleaning and ways we’re keeping patients separated,
- information about clinical trials research studies, and
- online health and wellness class offerings.
We’re here to support all levels of everyday wellness and preventive care. It’s especially crucial that we work with you on chronic health issues such as diabetes or routine vaccinations in children.
We aren’t ignoring the coronavirus. We know some people are very concerned about COVID-19, so you should also know: We’re experts in preventing coronavirus and treating it. Our nation-leading researchers have already helped develop new treatments, new testing protocols, national guidelines, blood testing for antibodies, and we are researching a potential vaccine. Even so, coronavirus is going to be with us for many months to come, and your health issues shouldn’t wait that long.
Our patient care team members are checked daily for symptoms, as part of making our care environment even more safe. Providers and care staff are also wearing masks in clinical care areas. We’re asking patients and any loved one coming with them to be screened before procedures, and to also wear a mask. We will ask this of all our patients.
Finally, we're working closely with the other Northern California health care systems, including Kaiser Permanente, Sutter Health and Dignity Health, to watch for any signs of increasing COVID-19 spread, seriousness of infections, or early indications of a coming patient surge.
We have restored appointments and elective procedures previously put on hold, thanks to our progress together in flattening the curve. Our staff is reaching out about rescheduling, but please feel free to contact your provider’s office to get scheduled, or to ask questions about your care or our additional safety measures. It may feel like many things in life are still on pause – but your health isn’t. As always, we’re here to help.
UC Davis Health Public Affairs and Marketing
Physician Referral Liaison Team
To request an urgent referral:
Call our Physician Referral Center at 800-4-UCDAVIS (800-482-3284), option #3.