UC Davis Health has sent this letter to 3,201 patients who receive care at its Rocklin clinic, informing them of a possible data compromise.

July 27, 2023


Dear Patient:

At UC Davis Health we are committed to doing all we can to maintain the privacy and security of our patients’ health information. For this reason, it is important that we make you aware of a privacy incident involving your information.

What Happened

On May 24, 2023, the UC Davis Health IT Security team discovered that an employee's work email account had been accessed without permission by an unauthorized external individual. As a result of the individual accessing our employee’s email account, the individual may have gained access to your information.

What Information Was Involved

A UC Davis Health employee used their work email to coordinate follow-up care for patients. One of the emails in the employee’s account included your name and the following information: [most commonly birth dates, medical record numbers, and their provider’s information; some e-mails contained Social Security numbers]. No credit card or pin number associated with you was involved.

What We Are Doing

UC Davis Health is committed to protecting your information. We perform routine privacy and security audits, provide regular staff training about how to protect patient information, and have robust policies and procedures for employees to follow. In this case, the employee’s compromised email account was discovered quickly due to our comprehensive IT Security systems and the employee’s credentials were promptly frozen, preventing further harm. The employee also received additional education on IT Security.

What You Can Do

We have included information about a complimentary 12-month credit monitoring service for three (3) credit bureaus. Please follow the enclosed instructions to activate the service.

Other Important Information

Please know that we are reviewing this matter closely and will take any necessary follow-up actions.

For More Information

For more information, please call 855-246-9432, toll-free, Monday through Friday from 8 am – 10 pm Central, or Saturday and Sunday from 10 am – 7 pm Central (excluding major U.S. holidays). Be prepared to provide your engagement number B098825.