Updated September 16, 2022

We are limiting visitors in UC Davis Medical Center to help keep COVID-19 out of the hospital. This careful decision was made in an effort to protect our patients, staff and community.

Visitors are allowed if they meet the criteria in our visitor policy below. The policy applies to inpatient and outpatient services within the UC Davis Medical Center hospital building, and also to the UC Davis Comprehensive Cancer Center. It applies for both adult and pediatric patients.

Some of our care services may also have additional policies about the number of visitors allowed. Their policies are also listed below. Examples include our Emergency Department, our birth center, our surgery services, the NICU and PICU, and our outpatient or “ambulatory” care facilities. 

All of our visitor policies are subject to change at any time. Changes may not be listed on this website. Please follow any instructions given by our staff. 

Thank you for your understanding! Please see below for more information and options.

1. Screening and check-in are required before entering

Visitors will be screened for signs of general illness and welcomed between 9 a.m. and 9 p.m. Visitors must check in at the Guest Relations desk in the lobby, where they will be given a visitor badge.

2. Masking requirements are still in effect

Visitors will be provided a hospital-grade mask that they are required to wear. Cloth masks are not allowed.

Masks must cover both the nose and mouth for the entire length of the visit, or visitors will be asked to wait outside.

3. Visitors with COVID, or COVID symptoms, are not allowed

In all cases, visitors are only allowed if they do not have symptoms of illness (such as fever, runny nose, cough, shortness of breath).

Visitors and caregivers who are COVID-positive are not allowed. This includes parents and guardians. 

4. Special policies for visiting COVID-positive patients

Sometimes visitors may be limited for COVID-positive patients during the quarantine period. For example, see the specific circumstances listed below:

  • Two visitors are allowed to visit adult patients (including patients who are COVID-positive) in the hospital, and will be able to rotate with other family members or friends. There is not a limit on the number of visitors who can visit; however, only two visitors per patient will be allowed inside the hospital at a time.
  • Adult COVID-positive patients at the end of life, or having physical, intellectual, cognitive and/or developmental disabilities, may have one support person (who is determined essential to care or deemed medically necessary), stay and quarantine with the patient, so long as the support person does not leave the room.
  • For pediatric COVID-positive patients, two asymptomatic parents/legal guardians may stay and quarantine in the patient’s room, so long as the parent/guardian has no more than mild COVID-19 symptoms. If a parent/guardian does leave the room, they can no longer stay with the child. (Meals will be provided.)
    Patients in the NICU: If parents/guardians are COVID-positive or have any symptoms of illness, they are not permitted to enter the NICU. One caregiver will be able to visit, as long as they are not from the same household with the COVID-positive parents/guardians.
  • Obstetrical/Postpartum and Labor and Delivery COVID-positive patients may have one support person stay and quarantine with the patient, so long as the support person does not leave the room.
  • Visitors for COVID-positive patients may be restricted at other specific locations or times, such as in the Emergency Department and before or after surgery. Please follow the specific policies for the unit you are visiting, and check with staff if you have any questions.

In any of these scenarios, visitors will be screened for flu-like symptoms, such as fever, cough, or sore throat. Visitors are required to wear a mask covering their nose and mouth for the entire time and length of the visit.

Visitors entering an isolation room (including patients who are COVID-positive) will be instructed about the appropriate use of personal protective gear such as gowns, gloves, masks and/or goggles. Visitors are required to wear this gear as instructed by our staff. 

Note: These visitor policies are subject to change at any time.

5. The number of visitors allowed per patient is limited

The number of visitors can vary based on location. See below.

Two visitors are allowed to visit a patient in the hospital, and visitors will be able to rotate with other family members or friends. There is not a limit on the number of visitors who can visit; however, only two visitors per patient will be allowed inside the hospital at a time. 

Visitors under the age of 16 are generally not permitted.

Note: These visitor policies are subject to change at any time.

  • Emergency Department patients can have one designated visitor (with no symptoms of illness) at the bedside. This visitor can rotate with a different (designated) visitor once every 24 hours.
  • For pediatric patients, two parents/legal guardians are allowed, and must remain at the patient's bedside.
  • No visitors are allowed under the age of 18.
  • Patients admitted or in the Admission Pathway or North 1 Unit may visit from 9 a.m. to 9 p.m.

Note: These visitor policies are subject to change at any time. 

  • For surgical patients whose visitors use the Main Pavilion Surgical Waiting Room (3rd floor) or the Same Day Surgery Waiting Room, each patient may have two adult visitors. Rare exceptions may be made to have one visitor in the Post Anesthesia Care Unit (PACU) for a short period of time (10 minutes).
  • For pediatric surgical patients whose visitors use the Children’s Surgery Center Surgical Waiting Room (2nd floor), each patient may have two adult visitors. Rare exceptions may be made based on the limited ability to have visitors in the Children's Surgery Center's Post Anesthesia Care Unit (PACU) for short periods of time.

In pediatrics units and the PICU:

  • Each patient can have four total visitors. This includes parents. Only two visitors may be at the bedside at any given time. The name of all four visitors names must be entered into a visitor management order. Visitors must be 16 years and older, and must be fully vaccinated or test negative for COVID-19. 
  • The two visitors are generally allowed to stay in the hospital 24/7.
  • If the child patient is COVID positive, then two visitors may stay 24/7 (for more information, see Section #5 on this page about visiting COVID patients).

In the NICU:

  • Visitors must wear N95 masks. 

Note: These visitor policies are subject to change at any time.

  • Labor and Delivery patients may have up to two support persons/partners, depending on the situation.
  • If desired, one preapproved doula can also be present if prior arrangements have been made with the hospital and the doula follows hospital personal protective equipment (PPE) and infection-control guidelines. View our birth center visitor page for more information. Call the University Birthing Suites at 916-703-3030 to begin the doula preapproval process.

Patients who are at the end of life may have two loved ones at a time at the bedside, and may rotate additional loved ones.

Patients who have an appointment at UC Davis ambulatory clinics, UC Davis Cancer Center, laboratory, or radiology may have one support person with them. There may be some exceptions in limited pediatric situations, or when another person is needed as part of the patient’s care team.

(These facilities usually serve outpatients, but may still be located on the medical center's Sacramento campus).

Masking policies will be in place for the entire time and length of the visit. 

View our policy for outpatient visitors/caregivers at UC Davis Health clinics

6. Visitors must stay in patient rooms

Visitors must stay in the room with the patient during the entire visit.

Visitors may briefly access the cafeteria, while practicing social distancing and keeping time spent in public spaces brief.

7. Alternatives to in-person visiting

UC Davis Health can provide an iPad for a patient to video call loved ones (via Zoom or other digital platforms).

More coronavirus information

Our goal in introducing these visitor restrictions is to protect you, your loved ones, other patients in the hospital and our staff. Patient and public safety are always our top priorities. Thank you again for your understanding during this difficult time. 

For more information about coronavirus/COVID-19 safety and prevention, please visit our coronavirus information and resources page.

Visitor resources

A variety of short- and long-term parking options are available for visitors. For directions to UC Davis Medical Center, a parking map and a walking map of the hospital's main floor, please visit the Maps and Directions page.

Our Parking and Transportation Services department also has a website with information about parking, courtesy shuttles and more. 

Cell phone use

Cell phone use is generally allowed except where signs or staff indicate that phones must be turned off. While conversing on a cell phone, you must stay at least three feet away from all medical devices and patients connected to them. When restrictions are in place, the phone function must be fully powered off (not set to vibrate or silent mode), but you may continue to use Wi-Fi in airplane mode. Restrictions may change or be set on a case-by-case basis.

Wireless Internet access

UC Davis Medical Center provides Internet access points at no charge in areas throughout the hospital and nearby buildings for guests who have devices that can receive wireless signals. You will be able to get on the Internet when you are near an access point. Guests are expected to use the wireless access in a legal and responsible manner.

Typically the wireless connection will automatically be detected by your device, or you can connect manually through your device's Wi-Fi settings

ATMs

ATMs are located at the hospital’s west entrance and at the main entrance near the information desk.

Pastoral services and meditation room/chapel

Chaplains are available 24 hours daily to provide pastoral care services and spiritual support to all. To contact a chaplain, call 916-734-3657 (4-3657 on a hospital phone), or call or text pager 916-816-7729 and leave a call-back number.

The Battistella Meditation Room/All-Faith Chapel on the first floor is a quiet place to sit, relax and reflect, and has regular services and events.

Pets and service animals

We recognize the important role pets and service animals have in our lives. Service animals are generally permitted. Visits by pets — all animals other than service animals — are permitted in some instances. There are specific requirements that apply to both service animals and pets. For more information or questions, please ask our staff.

No smoking policy

UC Davis enforces a strict no-smoking policy inside the hospital, its facilities and in all outdoor areas on the Sacramento campus. Read more about alternatives and stop-smoking resources 

Parking

Parking Structure 3 is the main and long-term parking for the hospital, with no time limit. It is located off X Street. Short-term parking is also available in Lot 3, located off X Street next to the traffic circle at the main hospital entrance. Parking is approximately $2 per hour. Visitors can purchase a discounted multi-day pass from the attendant.

Brief patient drop-offs and pick-ups are allowed in the driveway at the hospital main entrance. Please be careful of pedestrians, and do not block traffic or leave your vehicle unattended.

For additional information, visit our Maps and Directions page or call our Parking and Transportation Services department at 916-734-2687.

Courtesy shuttle service

UC Davis Health's courtesy shuttle offers convenient, on-site transportation within the medical center campus. Routes connect the hospital with various buildings, parking lots and other locations, including public transportation stops.

Accommodations

For information about nearby hotel accommodations or accessing health-care services at UC Davis, call our Consumer Resource Center from Monday through Friday between 8 a.m. and 5 p.m. at 800-2-UCDAVIS (800-282-3284).

Security

Uniformed university police and security personnel are on duty throughout the hospital 24 hours a day.  If you see or hear anything that concerns you, please notify a member of our staff immediately. 

More resources

For additional information on nearby lodging, local restaurants and food delivery options, grocery stores and miscellaneous services click here.