We are currently limiting visitors within UC Davis Medical Center in order to help keep the novel coronavirus (COVID-19) out of the hospital. This careful decision was made in an effort to protect our patients, staff and community.

Thank you for your understanding. Please see below for more information and options.

Visitor guidelines

All patients may have one visitor who must remain in the room with the patient while visiting. Visitors must have no signs of illness and not have a recently confirmed case of COVID-19. Visitors are allowed between 10 a.m. and 9 p.m., under the following guidelines:

  • Patients undergoing surgery or procedures may have one visitor.
  • Labor and Delivery patients may have one partner and one birth support person.
  • Neonatal Intensive Care Unit (NICU) patients may have one birth parent plus one significant other who must remain in the room for the duration of the visit.
  • Pediatric patients may have one loved one who is either a parent or a guardian.
  • Patients who are at the end-of-life may have two loved ones visit at one time.
  • Patients who have an appointment at a UC Davis hospital-based clinic, laboratory, or radiology, may have one loved one with them.
  • In the Emergency Department, patients who are being evaluated may have one loved one with them if they are 18 years or older; patients under the age of 18 may have two legal guardians at the bedside.
  • Children under the age of 16 are not allowed at this time.

View our outpatient policy for caregivers at UC Davis Health clinics

Are there restrictions for a visitor entering the hospital?

In any situation, the visitor will be screened before each visit for symptoms of illness, i.e., fever, cough, sore throat, etc. The visitor will be required to wear a mask for the entire visit, and they must remain either in the patient's room or the cafeteria.

Visitors are expected to practice physical distancing and to keep their time in the public spaces brief. The hospital’s information desk in the Pavilion will be given a list of patients who qualify to have visitors.

What are other options besides in-person visiting?

UC Davis Health can provide an iPad for a patient to video call loved ones (via Zoom or other digital platforms).

Why are you restricting visitors?

Our care philosophy has always emphasized family and loved ones as part of the healing process. However, due to the ongoing community spread of COVID-19 and the local public health emergencies, we must take extra steps to protect our patients, staff, visitors and the community.

The decision to restrict visitors was difficult, and made only after very careful considerations. With schools, houses of worship, and most other gathering places closed or highly restricted to help prevent the spread of COVID-19, hospitals and health clinics are also making public safety the top priority.

Additionally, nearly every patient in the hospital has a high risk of severe complications if they were to be exposed to COVID-19.

What are coronavirus and COVID-19?

Coronavirus are a family of viruses that cause illnesses from the common cold to SARS (severe acute respiratory syndrome) and MERS (Middle East Respiratory Syndrome). Symptoms include fever, shortness of breath and other flu-like symptoms. 2019 novel coronavirus (COVID-19), which was first discovered in Wuhan, China, has been declared a pandemic by the World Health Organization (WHO)

For more information, please visit our coronavirus information and resources page.

Our goal

Our goal in introducing these visitor restrictions is to protect you, your loved ones, other patients in the hospital and our staff. Patient and public safety are always our top priorities. Thank you again for your understanding during this difficult time. 

A variety of short- and long-term parking options are available for visitors. For directions to UC Davis Medical Center, a parking map and a walking map of the hospital's main floor, please visit the Maps and Directions page.

After the end of the day on Wednesday, there will be no more visitors, except in limited circumstances. The hospital gift shop is closing after today. The Scrubs East Café in the Education Building will close after Friday.

For questions or additional information about our visitor policy (Policy 2878), please ask a nurse or staff member.

Cell phone use

Cell phone use is generally allowed except where signs or staff indicate that phones must be turned off. While conversing on a cell phone, you must stay at least three feet away from all medical devices and patients connected to them. When restrictions are in place, the phone function must be fully powered off (not set to vibrate or silent mode), but you may continue to use Wi-Fi in airplane mode. Restrictions may change or be set on a case-by-case basis.

Wireless Internet access

UC Davis Medical Center provides Internet access points at no charge in areas throughout the hospital and nearby buildings for guests who have devices that can receive wireless signals. You will be able to get on the Internet when you are near an access point. Guests are expected to use the wireless access in a legal and responsible manner.

Typically the wireless connection will automatically be detected by your device, or you can connect manually through your device's Wi-Fi settings

ATMs

ATMs are located at the hospital’s west entrance and at the main entrance near the information desk.

Pastoral services and meditation room/chapel

Chaplains are available 24 hours daily to provide pastoral care services and spiritual support to all. To contact a chaplain, call 916-734-3657 (4-3657 on a hospital phone), or call or text pager 916-816-7729 and leave a call-back number.

The Battistella Meditation Room/All-Faith Chapel on the first floor is a quiet place to sit, relax and reflect, and has regular services and events.

Pets and service animals

We recognize the important role pets and service animals have in our lives. Service animals are generally permitted. Visits by pets — all animals other than service animals — are permitted in some instances. There are specific requirements that apply to both service animals and pets. For more information or questions, please ask our staff.

No smoking policy

UC Davis enforces a strict no-smoking policy inside the hospital, its facilities and in all outdoor areas on the Sacramento campus. Read more about alternatives and stop-smoking resources 

Parking

Parking Structure 3 is the main and long-term parking for the hospital, with no time limit. It is located off X Street. Short-term parking is also available in Lot 3, located off X Street next to the traffic circle at the main hospital entrance. Parking is approximately $2 per hour. Visitors can purchase a discounted five-day pass from the attendant.

Brief patient drop-offs and pick-ups are allowed in the driveway at the hospital main entrance. Please be careful of pedestrians, and do not block traffic or leave your vehicle unattended.

For additional information, call 916-734-2687.

Courtesy shuttle service

UC Davis Health's shuttle offers convenient, on-site transportation within the medical center campus. Routes connect the hospital with various buildings, parking lots and other locations, including public transportation stops.

Accommodations

For information about nearby hotel accommodations or accessing health-care services at UC Davis, call our Consumer Resource Center from Monday through Friday between 8 a.m. and 5 p.m. at 800-2-UCDAVIS (800-282-3284).

Security

Uniformed university police and security personnel are on duty throughout the hospital 24 hours a day.  If you see or hear anything that concerns you, please notify a member of our staff immediately. 

More resources

For additional information on nearby lodging, local restaurants and food delivery options, grocery stores and miscellaneous services click here.

Updated May 6, 2020