PhysicianConnect customer service

To place a referral, please visit the outpatient referrals page. 

Referral Checklist:

• Completed UC Davis Health electronic referral intake form (also available on the outpatient referrals page).
• Recent/relevant clinical notes & test results (history, physical/well checks, imaging, labs)
• Proof of insurance
• Authorization information, including approved CPT codes, approved visits and dates

Or call the Physician Referral Center for additional assistance at 800-4-UCDAVIS (800-482-3284).

Hours of operation: Monday – Friday (excluding holidays), 8 a.m. to 5 p.m.

For access to a new patient you may send us an inbasket message through PhysicianConnect, email us or fax the request to us. We process STAT access requests within 30 minutes during business hours.

If you choose the email or paper method, send a fax on official letterhead, including the office name, address, and phone number to HIM@ucdmc.ucdavis.edu or fax 916-734-2126 with the following details

• Patient information
• Name
• Date of Birth
• Gender
• UC Davis MRN # (if available)
• PhysicianConnect Stat Access statement in subject line: “This is a STAT Access request for PhysicianConnect”
• Reason for access/request

For quick answers to frequently asked questions you may visit the FAQ page or log in to PhysicianConnect to view the user handbook and online training.

For help with reporting system errors, password reset, scheduling one-on-one training or other issues, please call Technical Support at 916-734-4357.