PhysicianConnect frequently asked questions
WHAT IS PHYSICIANCONNECT?
PhysicianConnect is a real-time Epic application that is a web-based version of UC Davis Health's electronic medical record system. PhysicianConnect offers a secured online access to patient medical records. PhysicianConnect allows UCDH and affiliates to maintain a stronger relationship and communication of the patients they share.
Additional great functionalities of PhysicianConnect to maintain the continuity of care for our patients:
- View upcoming appointments
- View patients admitted
- Place referrals for services and check status of referrals
- Place lab and imaging orders
- Create new patients
- In-Basket Messaging
WHO CAN SIGN UP FOR PHYSICIANCONNECT?
PhysicianConnect is offered to multiple user types including referring providers and their clinical and non-clinical staff, other non-referring clinical entities with a treatment relationship, attorneys, release of information copy agencies, research monitors, and utilization and concurrent review staffing to name just a few.
HOW DO I ENROLL?
Portal Access Agreement-Referring Entities: Referring Providers and their staff or entity may enroll with the completion of a PhysicianConnect Portal Access Agreement also known as an enterprise agreement.
Sponsorship - Non-Referring Entities: Non referring entities access.
HOW DO I GRANT ADDITONAL USERS ACCESS?
Once a Portal Access Agreement has been established a Provider Administrator will be designated from the requesting organization. The Provider Administrator will be able to submit access requests and revoke access through the PhysicianConnect portal.
TECHNICAL ISSUES - HOW TO CHANGE PASSWORDS, CLOSE YOUR ACCOUNT, ETC
Please call our 24/7 technical assistance help desk at 916-734-4357 (916-734-HELP). Non-urgent password reset requests can be sent to hs-him@ucdavis.edu and will be completed Monday – Friday between 7 a.m. to 4 p.m.
WHERE CAN I FIND DOCUMENTATION ON HOW TO USE PHYSICIANCONNECT?
Once Access has been established a detailed user guide will be available in the portal for users to refer to.