DAPM Faculty Development: Emotional Intelligence

Emotional intelligence is defined as the ability to perceive, control and evaluate our emotions. The benefits of attaining a high level of emotional intelligence in the workplace include improved communication, teamwork, empathy, quality of care, career satisfaction, and ability to respond effectively in stressful situations. As physicians, emotional intelligence allows us to improve the relationships and positive interactions we build with patients and healthcare professionals.

UC Davis Courses

• Working with Emotional Intelligence

Resources

• Academy of Communication in Healthcare
• National Center for Faculty Development & Diversity

Articles

• Can Emotional Intelligence be Improved?
• Emotional Intelligence in Medical Education - A Critical Review

Videos

• Emotional Intelligence: What it is, How it Works, Why it's Important - Part 1 by Gene Crumley, Th.D.
  
  
  
• Emotional Intelligence: What it is, How it Works, Why it's Important - Part 2 by Gene Crumley, Th.D.
  
  
  
• Emotional Intelligence: What it is, How it Works, Why it's Important - Part 3 by Gene Crumley, Th.D.