Provider Resources
All documents are in PDF format. For questions, please email MISdispatch@health.ucdavis.edu.
Medical Interpreting Services Operation Detail
Details of Medical Interpreting Services Operation (PDF)
Language Services Poster (PDF)
Triage criteria - communication modality (PDF)
Language Identification Card (PDF)
Language Skills Assessment Program at UC Davis Health (PDF)
Contact Medical Interpreting
- Medical interpreters are available in-person Monday through Friday from 8 a.m.-5 p.m. After 5 p.m., Monday through Friday, contact the hospital operator at 916-734-2011 for interpreting assistance.
- To request an interpreter, please enter your request in Epic in the Unit Manager, the DAR, the search field or call 916-734-2321.
- Spanish language interpreters are available in the hospital seven days a week from 7 a.m. to 8 p.m. by calling Vocera 916-734-0775 and asking for Spanish Interpreter.
- American Sign Language (ASL) requests for deaf and hard-of-hearing patients are placed in Epic or by contacting the ASL coordinator at 916-734-2321.
Information and Resources
How to request an interpreter during video visits in EPIC (PDF)
Inviting a 3d party into video visit in EPIC (PDF)
Enabling closed captioning during video visits in EPIC (PDF)
Propio Video Cart Functionality Guide (PDF)
Free Telephones Available (PDF)