At UC Davis Health, we understand the need to work from wherever you are. When you're traveling or working from home please follow these tips to stay secure, connected and productive.

UC Davis Health laptop

If you have a UC Davis Health laptop, it's already secured and ready for remote work using AnyConnect VPN.

The need for UC Davis Health issued computers is being evaluated by leadership. We have very limited access to additional computers. More inventory has been ordered but global supply chains are stretched due to the COVID-19 impact on China. Requests for laptops will be prioritized to support critical patient care and revenue cycle operations.

COVID-19 Temporary Work from Home Laptop Request Process (PDF)

Mapping your shared or personal drives on UC Davis Health-issued laptop only

Your personal computer

Personal equipment use security policy

Here are your options:

Option 1: Access your most commonly used applications on the web:

Option 2: If you need full access to the UC Davis Health network, file shares/mapped drives and a broader set of specialized applications, use AnyConnect VPN. This is the most complex setup but provides the broadest access.

  • Download and install AnyConnect VPN.
  • Your computer must be encrypted, and make sure your computer is backed up.

Telework Confidential Information Guideline (PDF)

Hosting and Attending Remote Meetings using
Webex and Zoom

Webex

Webex is a simple, all-in-one solution that lets you meet across desktops, mobile devices, and conference rooms. Webex is free to UC Davis Health faculty, staff and students, and the UC Davis Health Webex instance is approved for use with restricted data.

We've put together a webpage of Webex Resources to help you have a Webex meeting that is (almost) as good as being there. We recommend using a headset (like the one that came with your mobile phone) when using Webex.

Zoom

Zoom is a web-based video conferencing tool with a local, desktop client and a mobile app that allows users to meet online, with or without video.

Spok Mobile

Need more reliable paging? Learn how to use SPOK Mobile as a secondary paging system to your smartphone.

Spok Mobile Application

Work from Home Helpful Links

Many applications used at UC Davis Health are available via a Microsoft Explorer or Chrome web browser.

IT Help Desk – Technology Operations Center

If you have questions about any of these resources please contact us. The TOC provides IT support 24 hours a day, 7 days a week.

Phone: 916-734-4357

If you would like to submit your own ticket, visit https://ucdh.service-now.com/itss and click on the Get Help icon.