Making a Claim
If you have a concern, question, or grievance related to the care you received at UC Davis Health, don't hesitate to contact the Patient Relations Department.
If you are claiming compensation, use the contact information below for your situation. If none of these apply, please get in touch with Risk Management at 916-734-3883 or by email at
If you were in an automobile accident with another vehicle owned by the University of California, please contact the University’s Third-Party Claims Administrator, Sedgwick, at 1-800-416-4029. Sedgwick will investigate your claim.
If you have a billing dispute, please contact Patient Billing Customer Service at 916-734-9200.
For additional information visit: Billing, Insurance and Payment.
If you were injured while visiting our premises (e.g. slip & fall) or if your property was damaged (e.g. automobile was damaged by debris while a University employee was mowing the lawn nearby), please contact the University’s Third-Party Claims Administrator, Sedgwick, at 1-800-416-4029. Sedgwick will investigate your claim.
- Inpatient Unit – did the loss occur when you were hospitalized? Contact the Personal Valuable Lost/Damaged Program at 916-734-8501.
- Clinic – did the loss occur during a clinic appointment? Contact the Clinic Manager where the loss occurred or contact the Hospital Operator for assistance in obtaining the clinic phone number at 916-734-2011.
- Emergency Department – did the loss occur while in the Emergency Department? Contact the Emergency Department Lost Property Program at 916-703-6589.
If you believe your valuables and/or property were stolen, you may also contact UC Davis Police Department at 916-734-2555 to file a Police Report.
Please submit the Request for Risk Management Review Form (PDF), estimates or medical bills, and any other supporting documentation to the following address:
Risk Management Department
4301 X St.
Sacramento, CA 95817
You may also email it to:
Once the claim form and supporting documents are received, they will be forwarded to Sedgwick, the University's Third-Party Administrator, for investigation and processing. During this investigation, you are responsible for paying any bills related to this incident or making arrangements with your creditors to defer payment until the investigation is complete.
If you have any questions, please feel free to contact the Risk Management Department by calling 916-734-3883 or emailing at: