All users must complete Florence eBinders training before receiving access to the UC Davis Health Florence environment. A study eBinder must be available for your assignment; an OnCore Intake Request may be submitted to create one while training and access are in progress.
Access Steps
Step 1. Register and complete required training at https://academy.florencehc.com/register-and-login (refer to the Florence End-User Training Guide based on your role).
Step 2. After training, submit the appropriate ServiceNow ticket to request Florence access (internal or external staff).
Step 3. Watch for an activation email from Florence@researchbinders.com within 1–2 business days.
Step 4. Use the email link to join the UC Davis Health Florence team and set up your account (separate from training).
Step 5. Log in with your UC Davis email.
Step 6. Complete your profile and accept the Terms and Conditions at first login.
Step 7. Set up your Florence signing PIN.
Note: Accounts will remain @ucdavis.edu until migration is complete.
For detailed instructions, see Training Account Registration & Access to Florence eBinders.