Real advice from five long-time employees entering retirement

(SACRAMENTO)

Every year, the start of July means saying goodbye to several UC Davis Health employees that are entering retirement.

Below are some statistics about this year’s retirees and five interviews revealing what a handful of them have learned during their time here.

Sandra Fulp,  Mental Health Patient Monitor

Q: Tell me about your time and career at UC Davis Health.
A: Before UC Davis, I trained as a nursing assistant and worked in home health care for eight years. At UC Davis Health, I started in patient transport and later moved to mental health last year. The supportive environment and the opportunity to make a difference kept me there for over two decades.

Q: What initially drew you to UC Davis Health?
A: It was a childhood dream to work in a hospital, inspired by my grandmother. The opportunity to work alongside nurses, doctors, and other healthcare professionals fulfilled that dream in ways I hadn't imagined.

Q: What has kept you here so long?
A: I love helping people, plain and simple. Then, of course, my colleagues became like a second family. I was in love with the job and in love with the people-- of course I stayed.

Q: What was the transition like from patient transport to mental health?
A: It was nerve-wracking but fulfilling. It gave me confidence and a sense of accomplishment, and I would encourage others to go out and try something new even if they’re afraid. I wish I’d done it sooner.

Q: Do you have any advice for those in health care or approaching retirement?
A: I would say to healthcare workers that it’s important to reach out to people and believe in yourself when things get difficult. Because trust me, they will eventually get difficult. 

What doesn’t kill you makes you stronger. It’s a cliché, but it’s true, especially as a care provider.

In terms of retirement advice, I would say to focus on self-care and take things one day at a time. Bits and pieces make it easier to be there for others and do your job long term.

Q: Looking back, is there anything you would change about your career?
Sandra: I wouldn't change a thing. Every experience, every person I met shaped who I am today. If anything, I wish I could have continued working longer if my health allowed, as I deeply value the work and the connections I made.

Q: What will you miss most about UC Davis Health?
Sandra: The sense of family. The support and kindness from colleagues and patients alike made every day special. It's a place where everyone appreciates each other. Whether you’re cleaning bathrooms or helping patients, we all recognize each other’s role in patient care. 

Q: Do you have any plans for retirement?
Sandra: Moving on to my next job-- helping raise my grandkids! I feel so grateful to have the time to be there for them whenever they need me

Steven McGrath, Facilities Operations Manager, Plant Operations and Maintenance

Q: Can you tell me about your career and time at UC Davis Health?
A: I pride myself on having worked every single job in each of my workplaces, moving up from the ground floor to the top. It helped me when I became a leader because when you’ve been in all of your employees’ shoes at some point, you can look them in the eye with real appreciation for what they do.

As for the timeline, I started my career in construction and gradually moved into the power plant and operations industries over the past 48 years. I joined UC Davis 23 years ago and have worked as a maintenance manager, Senior Superintendent of the Central Plant, Senior Superintendent of Mechanical, Electrical and Plumbing, and in 2019 I became the Facilities Operations Manager.

Q: What kept you at UC Davis Health for so many years?
A: When I joined UC Davis, I felt like I won the lottery. The central plant here is a showstopper in the industry.

The opportunity to be part of a Level 1 trauma center and make a significant difference by ensuring the hospital's infrastructure runs smoothly is also something that kept me motivated. I enjoyed the ability to keep learning and taking on new challenges.

Q: Can you explain the role of Plant Operations and Maintenance (PNM)?
A: PNM is responsible for maintaining the entire infrastructure of the hospital, including lights, water, steam for sterilization, and more. We ensure that everything runs smoothly so the hospital can function and employees can focus on patients.

Q: What advice would you give to others?
A: Always be positive and treat everyone with respect. It’s important to involve your team and value their input. If you show respect and a willingness to learn, you’ll gain the respect and support of your team. This goes for employees and management.

Q: How important is it to foster a positive team environment in order to achieve success at work?
A: A good team is crucial. If you involve your team and value their voices, you’ll achieve much more. Respect and understanding between team members lead to better outcomes and a more cohesive working environment. Leadership that listens and supports the team makes a significant difference.

Q: Were there any resources at UC Davis that helped you in your career?
A: UC Davis provided numerous opportunities for training and development. I attended management courses and specific technical training for the gas turbine, which were invaluable. 

Q: If you could change one thing about your career, what would it be?
A: I wish I were younger so I could continue working. Other than that, I don’t have many regrets. I’ve always tried to focus on the positives and take advantage of opportunities.

UC Davis Health is truly a place you can flourish if you just take advantage of all the opportunities on offer. Get a certificate, look into the management program, talk to your leaders.

Q: Do you have any fun plans for your retirement?
A: I’ll have to get used to not working. It’s going to be strange not being a manager, because I’m not sure who I get to be the boss of anymore. Maybe my Labrador?

Regardless, my wife and I plan to travel in our RV and visit our kids and grandkids who are spread across different states. We’re looking forward to exploring places we’ve never been and making the most of our time together.

Beverly Smiley, RN, Assistant Nurse Manager, Quality and Safety Nurse, Department of Emergency Medicine

Q: Can you tell me about your career journey and your time at UC Davis Health?
A: Well, I always knew I wanted to be a nurse. My journey into nursing began in Fresno, where I also met my husband and started a family. After gaining experience in emergency medicine and working for the state on regulatory issues, I joined UC Davis Health in 2004. Initially in the quality office for nine years, I transitioned to the emergency department.

Q: What drew you to emergency services and the dual role of policy and patient care?
A: Early on, I loved the fast-paced environment and the collaborative spirit with physicians. Teaching at a Fresno teaching hospital also fueled my passion for continuous learning, which UC Davis Health strongly supports. Here, I've found a nurturing environment where teamwork and patient-focused care are paramount.

Q: How has UC Davis Health evolved during your tenure?
A: Physically, it's grown tremendously, but more importantly, there's been a cultural shift towards holistic patient care and inclusivity. We've become more caring, focusing not just on medical needs but on the whole patient experience and diversity.

Q: What advice do you have for those starting or continuing their careers in a similar role?
A
: Seize every opportunity to learn and grow. The more knowledge you have, the better you can contribute and find satisfaction in your work. Don't hesitate to speak up and advocate for what you believe in.

Q: Can you share a proud moment or accomplishment from your career?
A: Graduating from grad school at age 60 stands out for me. It was a challenging time personally, but the support from UC Davis Health, especially from my leaders, made it possible. That would be my advice; take advantage of the development opportunities around you and keep growing.

Also, being part of a disaster medical assistance team has been incredibly fulfilling, allowing me to continue hands-on nursing in critical situations.

Q: What has kept you at UC Davis Health for so long?
A: The supportive environment and the genuine care for both patients and staff. Our leadership actively listens and fosters a collaborative culture focused on continuous improvement rather than blame. That’s rare and special.

Q: Any plans or hobbies lined up for retirement?
A: Spending time with my grandchildren, traveling, and pursuing interests like piano lessons and improving my golf game. I also plan to continue my involvement with the disaster medical assistance team, ensuring I stay connected to hands-on nursing and serving communities in need.

Laura Barnes, Chief Administrative Officer, Public Affairs & Marketing

Laura's first morning of retirement, enjoying coffee on her porch

Q: Can you tell me about your career and time here at UC Davis?
A: Well, I started my career in accounting and then transitioned into human resources, where I found my true passion. My background in HR led me to UC Riverside, where I honed my skills before joining UC Davis in 2009. 

Q: What has kept you at UC Davis for so long?
A: Over 15 years now! I would say the benefits and the retirement pension are major factors. The stability and long-term security they offer are invaluable. And the people I’ve met along the way have been an invaluable sounding board and support system.

Q: Looking back to 2009, is there anything you wish you had known or would tell your past self?
A: I wish I had more confidence to advocate for myself and my salary. When I moved here during the recession, I took a significant pay cut because I didn't choose to negotiate. Over the years, I learned the importance of ensuring fair compensation and self-advocacy.

Q: What are you most proud of in your time here?
A: Getting the Chief Administrative Officer job is something I am very proud of. I didn’t think I would get it, but someone saw potential in me and encouraged me to apply. Overcoming imposter syndrome and stepping into this role has been a significant achievement.

Q: What advice would you give to someone in a similar position?
A: It's essential to have good role models and a strong support network. Knowing yourself and focusing on your strengths rather than what you lack is crucial. Additionally, professional certification in HR or your specific field can provide valuable knowledge and opportunities.

Q: Is there anything UC Davis Health does particularly well in terms of offering resources?
A: UC’s resources and benefits are exceptional. At UC Davis Health, the connection to our mission of teaching and patient care is very strong. This mission-driven approach has always resonated with me and has been a guiding force throughout my career here.

Q: How has UC Davis changed since you got here, and what do you think about its future?
A: UC Davis has grown significantly in terms of buildings, technology, and complexity. The explosive growth has been challenging to keep up with, especially with the pandemic's impact. The future depends on stable leadership, but I believe UC Davis Health will continue to be an excellent healthcare provider and a vital part of the region.

Q: What will you take with you when you leave here?
A: Gratefulness for the career I've had and the relationships I've built. The ability to retire at a relatively young age is a blessing. I plan to stay connected and am enormously proud of being part of UC.

Q: What are your plans for retirement?
A: Me and my two best friends are flying to Geneva. Then three days in Switzerland. Then we get on a boat in Leon, France and board a seven-day riverboat cruise through Burgundy. Then Dijon and a train ride to Paris. I know it's nuts. I'm trying to navigate both retirement AND packing up. 

When I get home, family time and gardening are at the top of my list. I also plan to return to cycling, a passion of mine that I had to put on hold due to an injury. Taking care of my health will be my primary focus.

Sherri Souza, MOSC III, Radiology

Q: Can you tell me about your career and the time it was spent at UC Davis Health?
A: I have been with Health for 28 years this coming November. When I was hired I was hired for MOSC II for the Vacaville PCH clinic. I have been in several different roles as Authorization and Referral Coordinator for MFM, Surgery scheduler, and MOSC III.

Q: What has kept you at UC Davis Health for so many years?
A: Working here for almost 28  years has been very rewarding for me. I have always wanted to make a difference in people’s lives and got to do that by being in the medical field. I could not do blood and guts so MOSC was the closest I could get.

Q: Is there anything you wish you’d known at the start of your journey?
A: I wish I would have known more about contributing for our 403B account within the Retirement Savings Program.

Q: Do you have any advice for others about working here or about retiring?
A:: Always treat your patients with respect. Remember— 1st impressions can make or break a patient experience.

Whether it is in person or on the phone, always greet them with a smile. 
           

Q: What do you think you’ll take with you when you’re no longer working here?
A: I will be able to retire knowing that I tried every day to make a difference in my patients lives, helped my coworkers and always tried to do my best... I will NOT miss the commute.

Q: Can you share a memorable moment or experience from your time here?
A: Winning the UCD Radiology Image award in November of 2022!

Q: If you could change one thing about your career, what would it be?
A: I wish I started my employment earlier with UC Davis Health.

Q: What are your plans for retirement?
A: I will be spending time with my husband Vern traveling in our motorhome, working on our five acres of property, spending time with our soon-to-be 10 grandkids and doing some in-home social services for those in need.  I’m welcoming my next chapter of life.