Massie Family Clinic
Clinics and Programs
Referrals and Appointments
Massie Family Clinic
Requesting a Referral
Thank you for considering the MIND Institute Massie Family Clinic. Referrals can be submitted by a primary care physician online through the UC Davis Health Physician Referral Center. Alternatively, physicians may call 800-482-3284 for assistance.
Most clinics follow this process; any clinic with a different referral procedure will note it in its description.
Steps After a Referral is Submitted
-
Step 1
Referral review by staff member
A member of the MIND Institute clinic staff will review all referrals to ensure that the patient is scheduled with the appropriate provider.
There are also referrals initiated through contracts with California Children’s Services and Regional Centers. Eligibility for referrals generated through these contracts is determined by the service agency. Medi-Cal is accepted for certain services, when authorized, including pediatric child development and pediatric genetic services. -
Step 2
Insurance authorization by staff member
The MIND Institute clinic staff will communicate with your insurance carriers to obtain authorization for your appointment. MIND Institute staff will keep you informed about the authorization process.
We accept most major health insurance and three mental healthcare plans. Insurance authorization for services must be provided by the primary care physician at the time of the referral for plans that require this authorization. Depending on their insurance carrier, patients may be asked for a co-pay at the time of the visit. -
Step 3
Appointment scheduling by staff member
The appointment date depends on provider availability and the family's schedules.
-
Step 4
Request patient records
You may be asked to provide the following information:
- Individualized Educational Plan (IEP)
- Previous diagnostic and/or psychological testing
- Current and past medical history
- School records
Helpful Information
