DAISY Award—Al Luu, M.S.N., R.N., F.N.P.
Al Luu, M.S.N., R.N., F.N.P.
Davis 6 Cardiology Services
My wife has been a patient on the 6th floor Cardiology 3 times in the past 4 months. On each occasion she has received excellent nursing care. Each time she has also face hospital-based delusion, often being very disoriented, struggling to understand why she was there and what the caregivers were doing to her.
Al was one of her nurses during her first stay and was incredibly patient with her repeated questioning, fear, and sometimes downright irritability. He spent time at her bedside when he could see that she was agitated and anxious. He was also kindly firm with her when the situation required it. He was always very knowledgeable and willing to provide insight into treatment and medication changes.
What stands out however is that each of the subsequent times my wife was hospitalized, Al took the time to come by and present her(and me) with a familiar face, a friendly smile(masked of course), and a genuine concern for her condition.
As many of your nurses know too well, my wife can be a demanding and time-consuming patient, but Al always made every effort to calm her down, help her understand what to her were very frightening circumstances. All of the nurses have been great, but Al was exceptional and truly deserves DAISY recognition!