DAISY Award—Douglas Wright

Douglas Wright, RN, BSN, CCRN
Radiology

Over the past two years Doug has been the primary RN assigned to care for pediatric patents having general anesthesia (GA) for diagnostic studies. He works tirelessly with nursing and radiology leadership to improve the care we provide for pediatric patients. Doug connects with the patents and their family members with a focus on their state of being involving Child Life Specialist and our anesthesia providers to ensure their physical, emotional, mental and spiritual needs are met.

He strives to break down barriers with our anesthesia peers as well as Children’s Surgery Center (CSC) staff to improve throughput and patient satisfaction. He consistently is looking for ways to improve practices and promote excellent patient care. He has received many compliments from families identifying how he helped their child and always had their child’s best interest at heart.

Doug makes an impact on the entire department. Alex Shcherbakov, MRI supervisor emailed me recently to say that Doug represents core values of UC Davis Health in an exceptional manner. His attention to detail, compassionate care for patients and safety are unmatched. Doug exemplifies a culture of personal approach, feedback, teamwork and professionalism. When I see that Doug is assigned to a case, I am confident that the patient will receive the best care possible, team members can concentrate on their tasks and collective environment will remain productive?

Doug goes above and beyond to ensure for every child he cares for. This is one of many examples where he intervened to ensure a child's needs were met.

At 4:30 pm, June 11th I received a call from Doug concerned that an anesthesia provider wanted to reschedule a child's appointment from 07:00 am until last case of the day. He had spoken with the MOC who was very tearful and upset on how this delay would impact her daughter.

Doug was aware of the child’s medical and emotional needs and advocated to see what could be done to prevent rescheduling. Doug and I collaborated with Carla Martin, perioperative services and PO&M to ensure appropriate equipment was available and the child was able to keep their original appointment. Carla met the MOC the following day and she wanted Carla to know how wonderful Doug was and that he was their hero.