We are committed to ensuring your experience with UC Davis Health is a positive one and welcome any feedback you would like to share with us.
The department of Patient Relations is here to serve as a liaison between our patients, families, and their healthcare providers. We serve as the office of record for complaints and grievances for UC Davis Health. We first recommend that you discuss your concerns with the department leadership. If your concerns remain unresolved, our skillful and professional Patient Relations Analysts are available by phone, via email, or by submitting the online feedback form found below. Our goal is to partner with you to address any concerns that may arise.
We strive to provide all patients and their families/representatives with the highest standard of care and exceptional service.
Thank you for choosing UC Davis Health for your healthcare needs.
Ways to Share Your Feedback
Please feel free to contact us using one of the following:
Concerns or compliments can be emailed to firstname.lastname@example.org.
Patients or their authorized representatives may call and speak with a Patient Relations Analyst at 916-734-9777 or 800-305-6540. Our Analysts are available by phone Monday-Friday between the hours of 8:00 am to 5:00 pm.
Concerns or compliments may be mailed to:
UC Davis Health Patient Relations Department
2315 Stockton Blvd. Sacramento, CA 95817
After your visit, you may receive a survey from Press Ganey and Associates by mail or email about your experience. We encourage you to provide your feedback so that it may be used to improve the services we provide to our patients, families, and visitors.
Please use the link below to submit your feedback online:
The Point of Pride Award is presented to a staff member (non-nursing and non-physician staff only) who has demonstrated service excellence through their actions and exemplifies UC Davis Health's values of extraordinary compassion, courage, and integrity!
Please use the link below to access the online nomination form:
Nondiscrimination and Sexual Misconduct
UC Davis Health is dedicated to the principle of treating each community member with respect and dignity. To learn more about our commitment to nondiscrimination, please visit the UC Davis Non-Discrimination Statement. To learn more about our efforts to prevent sexual misconduct and how patients can report sexual misconduct experienced in a clinical setting, please visit our Sexual Violence Prevention and Response website.