Using the UC Learning Center | Center for Professional Practice of Nursing | UC Davis Health

Please visit https://lms.ucdavis.edu and enter your Kerberos ID and Passphrase. A UC Davis Computing Account and Duo multifactor authentication are required.

• Get your UC Davis Computing Account
• How do I verify if my Kerberos passphrase is correct?
• How do I change my passphrase?
• How to get started with Duo

If you are receiving a user account not found error when logging into UC Learning Center, please see How do I get a UC Learning Center Account below.

New employees: Employee accounts are automatically generated. It may take up to 48 hours for your information to sync from UCPath to UC Learning Center.

External employees: Please submit the UC Learning Center LMS (External Employees) access request. Please include your UC Davis Campus e-mail address in the request. We will not be able to process your request with a UC Davis Health e-mail.

New employees: Assignments should populate the day after your start date. We recommend that you search for any training you may need to take in the meantime.

Current employees: Your UCPath payroll status is likely showing an LOA status. We recommend that you follow up with LOA Services. Assignments typically populate within 48 hours of an active payroll status in UCPath.

External employees: External employees are not typically assigned training. You may search for any training you may need to complete.

All employees may visit the Mandatory Employee Training page for a list of policy covered training that may be used to begin your training or use to maintain ongoing compliance.

You will need to update your UCPath Business E-mail. Please refer to the AggieService FAQs.

How do I update my UC Path Business Phone Number and Business Email?
Go to AggieService and submit an Ask A Question case. Your case will be forwarded to the appropriate department for resolution.

You may verify your Business E-mail in UCPath. Once the Business e-mail is updated in UCPath, please allow 24-48 hours for it to update in UC Learning Center.

You will need to update your name in UCPath. Please refer to the AggieService FAQs.

How do I change my legal or preferred name?

1. Log into UCPath with your CAS/Kerberos login.
2. On the dashboard go to the left hand side navigation window.
3. Menu Navigation: Employee Actions > Personal Information > Personal Information Summary
4. Select and expand Legal/Preferred Name and update your name.

Once your name is updated in UCPath, please allow 24-48 hours for it to update in UC Learning Center.

This is most likely a caching issue. We recommend clearing your browsing history, using an Incognito/InPrivate window, or trying a different browser.

If you are still experiencing an issue with an eCourse, please report an LMS issue.

We suspect your browser may not be displaying the full course window, including navigation buttons in the lower right corner. Try maximizing the course window and setting the zoom to 100%. Try zooming both in and out. Certain browsers may only resize the course player when zooming in.

Some iPad users have reported issues completing this course. We recommend switching to a laptop or desktop to complete the course.

Yes! Please download the SumTotal Next app. The SumTotal Next app has been redesigned to provide a more intuitive interface and replaces the legacy SumTotal Mobile app. Please be aware that not all courses are compatible with the mobile app.

Resources

• SumTotal Next - Apple
• SumTotal Next - Google Play
• SumTotal Next - Mobile App Quicksheet (PDF)

Some eCourses allow you to select a language the first time you launch the course. Your progress will be bookmarked in that specific language version, and you will be returned to it upon subsequent access.

If you wish to complete the course in a different language than initially selected, you will need to (1) cancel your current registration and then (2) relaunch the course. This will allow you to revisit the language selection page.

Go ahead and select Restart! This is expected behavior and is simply a warning. It will not cause any issues with your training records or prevent you from completing the activity.

If you have previously completed an online activity, when restarting the course the system will remind you and ask you to confirm you want to restart the activity. When restarting/retaking an activity, the system will add a new attempt in addition to any previous completions.

Note: The University of California regularly requires employees to retake certain systemwide compliance courses, such as the annual cyber security training. Retraining requirements may be based on UC policies as well as state or federal laws.

Please visit the Mandatory Employee Training page for a list of policy covered training that you may use check frequency requirements.

CPPN issued CE certificates can be accessed directly from your training transcript. If you completed a course for CE through a vendor such as Elsevier or Pediatric Learning Solutions, the CE certificate is available within the course portal. You will need to relaunch the course and look for the CE tab.

• Accessing your CE Certificates (PDF)

You may record learning activities completed outside of the UC Learning Center by using the Self-Reported Training tool. To access this tool go to: Self > Learning > Self-Reported Training. Self-Reported Training activities will appear on a separate section of the transcript.

To add a new activity:

1. Click New at the top of the list
2. Enter an Activity Name
3. Select an Activity Type
4. Choose a Start Date and an End Date
5. Enter a duration and credit hours (if applicable)
6. Fill in any remaining properties as needed
7. Click OK

To edit an activity:

1. Click the pencil icon to the left of the activity name
2. Change properties as needed
3. Click OK

To delete an activity:

1. Check the box to the left of the activity name
2. Click Delete at the top of the list

Supervisors may make direct assignments to their direct reports and viewable users. It is recommended to register users for in-person training and assign online training. We only recommend adding direct assignments for individual employees.

To assign an activity to multiple users:

1. Search for the activity in the Learning Search in the top-right corner.
2. Click the vertical ellipsis menu to the right of the activity.
3. Click Manage Assignments.
4. From here you may Add, Edit, or Remove any direct assignments.

To assign a single or multiple activities to an individual:

1. Click My Team, then Manager Dashboard.
2. Search for the user.
3. Click the Blue Incomplete button.
4. From here you may Add, Edit, or Remove any direct assignments.

If you would like training assigned to your team on an ongoing basis, we recommend making a request at LMSProblem@health.ucdavis.edu. We will assign the training through audience rules to automate the process for new hires, transfers, and employees on Leave of Absence.

When making the request, please include the activity name that you would like to assign, as well as the department code(s) and job code(s) to include in the assignment as necessary.

The connection between an employee and supervisor is established through UCPath. If you need to make changes to your direct reports, please request the changes through AggieService.

If you need access to additional employees other than your direct reports, please submit a UC Learning Center LMS Manager Admin access request.

Please indicate how you would like access setup such as by individual, department, division, etc. If you are requesting access by department, please include the department code(s).