Now available: New External Health Affiliate Onboarding Process

The new External Health Affiliate Onboarding Process, also known as NERM (Non-Employee Risk Management), is now live and in production. This program is used to manage the process for onboarding external Health affiliate identities (ex, UCD Campus employees/students, contractors, consultants, vendors, etc.). This change provides best practice for external affiliate identity verification and validation, which improves our cybersecurity posture.

The historical process of ordering system access at the same time as onboarding the external affiliate in IT Self Service has now been separated. An external affiliate’s identity must first be fully onboarded and active in the External Health Affiliate tool, or NERM, before the individual becomes available in the IT Service Catalog to order system access. This process is like onboarding a career employee in UCPath, where an employee is not available in the IT Service Catalog until they are active in UCPath.

What to expect?

• Current, active external Health Affiliates have been imported into the new External Health Affiliate tool (NERM). They do not need to be re-entered or re-onboarded.
• All new or returning external Health affiliates will need to be onboarded through this new tool/site.
• New external affiliates must be onboarded first in the new tool/site (NERM) before they will be available to order access in the IT Self Service Catalog.
• All external identity lifecycle activities (New/Rehire, Renewals, Transfers, Terminations) as well as assignment information (Vendor/Organization info, Health sponsor and sponsoring department, title, and start/end dates) will be managed in the External Health Affiliate tool/site (NERM).

For more information, check out the resources listed below:

• Quick start user guide (Knowledge Base Article)
• Detailed step-by-step user guide
• New External Affiliate (NERM) site