Learn more about Health Management and Education

Health Management and Education logoHistory of the program

Dr. Thomas Balsbaugh and Bridget Levich, M.S., R.N., and a team of three other passionate healthcare professionals founded Health Management and Education in 2001 through the work of a Robert Wood Johnson Foundation grant. The work of the grant integrated the Chronic Care model, a patient centered model of health care and education, into the education and training of medical residents in Family and Community Medicine.

This work was a precursor of today’s Patient Centered Medical Home, a certification held by all UC Davis Health System primary care offices. The early initiative also was the start of the first diabetes self-management patient classes.

In 2003, the program obtained American Diabetes Association recognition signifying that the curriculum met the strict standards of quality as outlined by National Standards for Diabetes Self-Management Education and Support. Health Management and Education’s core diabetes classes have proudly maintained ADA recognition every year since.

Over the years many medical residents have been trained and many patients with diabetes have become better self-managers of their condition; the education program expanded beyond diabetes to other chronic conditions such as heart disease, congestive heart failure, asthma, COPD, obesity, and stress, as well as lifestyle classes such as tobacco cessation, activity, and advance care directives. Today, more than 300 classes are offered annually at UC Davis Medical Groups and campus throughout the greater Sacramento area.

In 2012, Health Management and Education expanded its work beyond patient and resident education to Care Coordination services, a program designed to help patients with chronic conditions transition smoothly from their hospital stays or emergency room visits back to the care of their UC Davis primary care provider. Care Coordination also receives direct referrals from primary care providers to reach out and support patients with multiple challenges managing their conditions.

The Care Coordination team includes telephonic outreach to patients as the program collaborates with other departments and directly with patients to help them improve their health, better understand their conditions, gain and obtain needed support and reduce their risk for readmission to the hospital or other acute events. Care Coordination and the education program (Health Management and Education) works with an interdisciplinary team to improve patient experiences and overall management of their health.

In 2016 the Care Coordination program was renamed to Ambulatory Case Management. This was done in order to have a name that fully encompasses the work that is done by the department.