What to expect at your visit | Genomic Medicine | MIND Clinics | MIND Institute | UC Davis Health

You will be meeting with a genetic counselor and/or medical geneticist. The genetics providers will be asking questions about you/your child's medical history and family history. Please be prepared to answer questions about your/your child's mother's and father's side of the family, if available. Please bring with you information about you/your child's other medical providers (provider names, specialty, and contact information) so that we can contact them if we have questions, and send them a copy of our report.

Appointments in Genomic Medicine usually take about one hour. Appointments in some of the specialty clinics (NF/RASopathy clinic) may take up to two hours due to the thorough nature of a genetics evaluation. During the appointment, there may be times when you will be waiting in the room while the medical team discusses your history, and researches possible diagnoses or testing options.

Testing may or may not be recommended for you/your child, depending on overall assessment. If testing is recommended, genetic testing is typically completed through blood draw or buccal (cheek) swab. Sample collection may be completed on the day of your/your child's appointment, or insurance prior authorization may be required prior to sample collection. Once our evaluation is completed, authorization is typically facilitated by our team or by the patient's primary care physician with our report as supportive documentation. Our team will work with you after an appointment to coordinate any necessary next steps.

A copy of the genetics visit note is available in MyUCDavisHealth under you or your child’s account. You may also request a copy to be mailed to you at your home address. A copy will be sent to you and your child's primary care provider, and sometimes other providers. The report will include a summary of the items discussed in clinic, including our impression, genetic counseling, and recommendations.

• Insurance card
• Medical records (any records from non-UC Davis providers related to reason for visit)
• Pictures of you/your child when you/they were younger
• Personal or family member genetic testing results related to reason for visit

If there have been any changes, updates, or additions to current insurance policies/plans, please contact our clinic staff as soon as possible at 916-703-0300. Because of the complexity of our visits, it can take some time to verify eligibility and obtain the necessary authorizations to prevent any patients from receiving bills/statements in error.

Please contact our clinic staff at 916-703-0300 if you have a change in address or contact information.

Should an appointment need to be cancelled or re-scheduled, please contact our office as soon as possible at 916-703-0300 so that we can offer the appointment to another patient. Please know that if you need to re-schedule, it may be a few months before the next available appointment.

We try to accommodate parking and have a small number of designated patient parking spaces at no charge with a valid patient pass. This will be sent to you once an appointment has been scheduled.

Please arrive 20 minutes prior to the appointment to allow for parking, check-in, collection of co-pays, etc.

For MyChart Video Visits, please follow the instructions written below to set up your MyUCDavisHealth App. If this is your first video visit, you will be prompted to download and install the ExtendedCare Cloud app on your device in addition to MyUCDavisHealth App.

For scheduled ZOOM visits, you will receive a ZOOM link within 24 hours before your appointment. You will be asked to provide email address at time of scheduling appointment. Please make sure the most updated version of ZOOM app is downloaded on your personal device. If you have problems with accessing or opening the ZOOM link, please contact 916-703-0300 to speak with a genetics team member.