A bright light in a difficult time: Sue Won receives DAISY Award

Last week, Sue Won, MSN, ACNP-BC, CCRN, received a DAISY Award for her extraordinary compassion, attentiveness, and support of a patient and their family during their hospital stay. Although not assigned as their primary nurse, Sue consistently went out of her way to meet the patient’s needs, provide comfort, and offer reassurance during critical moments. Her skills, empathy, and kindness exemplified the very best of patient- and family-centered care.

From the nomination: 
“Nurse Practitioner (NP) Sue went above and beyond helping us navigate a very difficult time. She wasn't a nurse assigned to me but was on the floor I was on. I hadn’t eaten in 10 days and was able to start having popsicles. We didn't want to bother my nurse with wanting a popsicle when NP Sue stopped and asked if I needed anything ... she was quick to bring me a popsicle or ice chips and became more than an acquaintance.  

“We were approaching the long-awaited surgery the following day when ‘the team’ came in with all the paperwork and necessary conversations. That was very overwhelming and stressful for me and my family. As my wife paced the halls, NP Sue walked with her and comforted her in the process and encouraged her in Dr. Alexopoulos' abilities for the surgery to be successful.  She was so reassuring and comforting for us to face the days ahead. NP Sue was off the following week but when she came back, she saw we were back in ICU due to a GI bleed. She walked in my ICU room with a smile and a hug for my wife which blessed us more than words.

“NP Sue continued to check on us and walk us through the days ahead.  She was a bright light to our family during such a stressful time.”

Congratulations, Sue, on your DAISY Award! 

About DAISY Awards:
The DAISY Award is part of The DAISY Foundation, an international program dedicated to recognizing nursing excellence. Established by the Barnes family in memory of their son, Patrick, the award honors the exceptional, compassionate care Patrick received from nurses during his eight-week hospitalization. To express their gratitude, the family created the DAISY Award for Extraordinary Nurses, celebrating the remarkable and often unsung work nurses perform every day at the bedside.