Victoria Ngo, Ph.D.
Specialty: Health informatics, user-centered design, participatory research, community health
Victoria Ngo is a Health Systems and Community Leadership Postdoctoral Fellow, co-mentored by Associate Clinical Professor Jann Murray-García and Associate Vice Chancellor for Human Health Sciences and CEO David Lubarsky. Her research focuses on health equity, population health, the provision of high-quality care to underserved communities, and the optimization of information technology to improve the delivery and coordination of care in the community.
Ngo’s dissertation explored the characteristics and usefulness of health data for cancer care decisions. During her time as a student in graduate school, she managed projects that used participatory research methods to design and evaluate mobile and social technology-enabled interventions. Prior to joining the School of Nursing, Ngo spent more than a decade contributing to clinical and community-based research in organizations such as UC Berkeley, UCSF, Sutter Health, San Francisco State University, San Francisco General Hospital and UC Davis Health. Her work encompassed curriculum development, health care process improvement, meeting the health care needs of medically underserved communities, and the workforce development of front-line health workers in California.
Ngo’s experience in health coaching, technology implementation, project management, program evaluation and clinical-workflow design using lean concepts opened opportunities to transform a number of prominent health centers within the San Francisco Bay Area, specifically to increase access to quality health care for the uninsured and underinsured patient population. Ngo also developed career-ladder opportunities for unlicensed assistive personnel in underserved communities to better assist primary care teams in managing and monitoring health outcomes for adults and children living with chronic conditions such asthma, diabetes, hypertension and COPD. Most recently, Ngo helped to develop and evaluate the overnight, educational and team-building innovation known as the UC Davis Interprofessional Central Valley Road Trip. The trip is a history, population health and public policy excursion, that brings together students, staff, faculty and administrators from both the Sacramento and Davis campuses and community members from the region.
Ngo earned a bachelor’s degree in Molecular and Cell Biology from UC Berkeley. She earned a Doctor of Philosophy in Nursing Science and Health-Care Leadership from the Betty Irene Moore School of Nursing at UC Davis.